by Larry Levy
We are tremendously honored that leading research firm Gartner, Inc. included us in the 2020 Gartner Market Guide for Vehicle Routing and Scheduling, which showcases the very best in the routing technology field. The honor recognizes the hard work of our dedicated staff in continuing to deliver exceptional outcomes for our clients across the world.
In its study, Gartner found that the COVID-19 crisis has prompted many fleet-based organizations to look at its vehicle routing and scheduling technologies to solve issues the pandemic has intensified. In addition, the report identified the transition to online shopping and the boom in e-commerce as a top motivator for organizations to adopt vehicle routing solutions.
As COVID-19 continues to surge and with the holidays approaching, organizations must take a hard look into their vehicle routing and scheduling (VRS) strategies to discover ways to incorporate more efficient and effective routes and deliveries.
Enter, our leading routing solutions for the newspaper, public works, utilities, and postal and local delivery industries. Our high availability, high performance route optimization products include RouteSmart for ArcGIS, RouteSmart Online, and the easily integrated web service solution RaaS (Routing as a Service) – all relied upon by the largest organizations within our industry segments.
In the study, Gartner lauded our proprietary routing algorithms with products, such as RaaS, where clients can create their own route plans using their own applications or user interface to complement the routing engine. Our products take into consideration many factors in route planning, including turn restrictions and side-of-street delivery and service requirements, which others may overlook. Our proprietary Route Health Score was another factor differentiating the RouteSmart solution in the marketplace.
According to Gartner, vehicle routing and scheduling solutions increasingly focus on last-mile operations, which center on customer experience. As a global organization, we have clients in North America, Europe, Asia, Australia and South America. Our solutions, trusted by the U.S. Postal Service, FedEx Ground, Australia Post, Posti (Finland), DX (UK), and others, help delivery companies optimize its last-mile delivery to conquer peak season. Our clients use our proven solutions to manage increases in delivery fulfillments for more dynamic, efficient routing.
Inclusion in the Gartner Report brings us great honor and we look forward to continuing to provide outstanding solutions for our loyal clients.