How the RouteSmart–Mill Valley Partnership Turned Route Planning Challenges into Operational Wins
Discover how RouteSmart helped Mill Valley Refuse Service cut overtime, boost truck efficiency, and modernize routing operations.
– 2 Min Read
When your waste collection operation is juggling outdated routes, manual data fixes, and trucks that aren’t reaching their full potential, it’s time for a more intelligent approach. That’s exactly what Mill Valley Refuse Service set out to do—and the results speak volumes.
In the latest episode of Right on Time with RouteSmart, we (virtually) head to California’s Bay Area to talk with Gene Della Zoppa, CEO and Managing Partner of Mill Valley Refuse Service. Gene shares how his team reimagined their entire routing operation using RouteSmart Online, and the game-changing impact it’s had.
Joining the conversation are Dave Oxenford, RouteSmart Senior Implementation Consultant, and Jessica Cearfoss, RouteSmart Senior Business Development Manager.
What You’ll Learn in This Episode:
- 🚛 How Mill Valley reduced driver overtime and increased truck capacity utilization from 90% to 95%
- 📊 Why improving data quality became the key to better operational decisions
- 🧭 What it takes to reorganize routes for better balance, efficiency, and driver engagement
- 🖥️ How to overcome common hurdles with legacy systems
- 🔮 What’s next for Mill Valley as they continue to optimize and innovate
Whether you’re managing a municipal fleet, a private hauler looking to improve margins, or just fascinated by logistics done right, this episode is packed with insights.
🎧 Listen now to the full episode and see how a more intelligent approach to route planning can transform your operations.
