Open Letter To Environmental Services Industry Software Providers & Their Customers: Find An Open Architecture Solution And Don’t Let Your Customer Data Get Trapped | RouteSmart Technologies
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Open Letter To Environmental Services Industry Software Providers & Their Customers: Find An Open Architecture Solution And Don’t Let Your Customer Data Get Trapped

May 3, 2022

For both public and private organizations responsible for waste and recycling operations, we can all agree that your most-prized digital asset is your customer data. Without it, you can’t efficiently and effectively manage your collection operations and ensure vehicle assets are optimized.

As the world reopens from the COVID-19 pandemic, the last thing you need is your customer data to be locked down. But that’s exactly what’s happening to you by many waste industry business system solution providers.  They’re holding you back by restricting the exchange of data to and from their platforms, limiting your options for technology solutions. 

RouteSmart Technologies, on the other hand, embraces an accessible technology platform structure. Our vehicle route planning solutions have an open-architecture structure, which allows us to successfully integrate with numerous technology solution providers in the waste industry—and in other industries we serve.  This flexibility allows our clients to have best-in-class route planning and optimization while leveraging other necessary business technology systems. We couldn’t imagine our clients expecting anything less than our technology cooperation to help them create the most robust solutions for their needs. 

In our commitment to helping clients achieve peak vehicle route planning effectiveness, we will never charge our clients a penny to assist integrators or client-preferred business system providers with developing or maintaining integration with their products. Period.

We openly share our data model for vehicle route planning optimization. We’d be happy to discuss questions you or your solution providers may have regarding our data model and integrations with technology solutions. 

We encourage other environmental industry software solution providers to work with us in support of you, our mutual clients.  Our goal is your success; we do not want our clients (or potential clients) to feel limited in their technology choices or isolated in options by the inability of their existing technology to restrict access to valuable client data. Cooperation and ease of integration with our powerful suite of vehicle routing solutions enables your organization to operate at peak collection operations effectiveness.  We are your partner in technology efficiency—will never be the roadblock to digital productivity.

Jessica Cearfoss, Business Development Manager

Jessica specializes in the public works sector, nurturing sales leads to become long-standing customers. As main point of contact for public works customers, Jessica helps prospects understand route optimization and how our software can harness their data to achieve their performance goals. She also conducts demonstrations for our suite of software products targeted to the public works sector, including RouteSmart for ArcGIS, RouteSmart Navigator and RouteSourcing.