FedEx Ground (FXG) Service Providers will receive communication directly from FXG two to three months before implementation and should not contact RouteSmart directly. Please refer to the preliminary rollout schedule found on MyGroundBiz.com or call 800.ROUTING for a specific station’s timeline.
WELCOME TO MY ROUTESMART
Log in to our secure client support portal to:
- Submit a support case
- View open/closed cases
- Add a comment or upload a file related to a case
- Search our knowledge base for solutions
- Provide feedback on your experience