For nearly two decades, Western Disposal has used RouteSmart to successfully automate and optimize its waste collection routes and help conquer routing challenges posed by special projects like business acquisitions and new product rollouts.
Western Disposal serves approximately 35,000 residential and commercial customers in Boulder and Broomfield Counties in Colorado. They are a locally owned hauler, with over 40 years of experience, and strive for best-in-class environmental sustainability in everything they do. When they implemented RouteSmart 19 years ago, they were beginning to automate manual routes to lower fuel and labor expenditures. They also had a desire to reduce route planning time and needed a tool that could handle day-to-day challenges, as well as assist with bigger picture growth strategies like facilitating smooth business acquisitions and rolling out new services.
RouteSmart has provided Western Disposal with a tool that they use to provide their drivers and supervisors with the information they need to get the work done on a daily basis. Over the years they have grown to rely on RouteSmart for far more than day-to-day routing processes such as acquisitions and project rollouts. Currently they are using RouteSmart to divert more of their waste into the recycling and composting bins and away from the trash receptacles. RouteSmart’s tools give them an organized and easy approach for solving a wide range of business challenges of this nature.
Decades after first implementing the software, Western Disposal places a great value on their investment in RouteSmart. It provides them with the consistent ability to meet and exceed their customers’ changing needs and deliver consistent, reliable service which is key to maintaining the strong customer base that Western Disposal so proudly serves.