Smith Brothers Farms recognized the need for a better route optimization and planning system that would accurately model 200+ weekly routes.
The company's goals were to develop accurate new routes that would provide consistent weekly service. Smith Brothers Farms attempted to use other routing systems, but none could solve a problem with so many customers or a street network as large and complex as Seattle.
Smith Brothers Farms started with one region, evaluated service times from their telematics systems, and imported that data into RouteSmart to help increase route plan accuracy to 99.2%.
An efficiency gain of 5.7% has been realized in the first region, overtime was reduced by 32 hours per week, and 9 routes were eliminated without eliminating employees.