RouteSmart In The News
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Want To Stay Competitive? Use Tech To Plan Your Routes Daily, Not Annually
Viable route planning is a daily requirement in today’s dynamic delivery environment. Technology has evolved to the point where it shoulders that responsibility for you and ensures that all routes are optimized, safe and economical.
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Driver Satisfaction & Your Customers
In the delivery industry, customer service is key. It doesn’t matter what you’re delivering, customers expect it on time, in good condition and in the right place.
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Doing more with less? Here’s why you need more efficient routes
At the macro level, worker shortages, supply chain constraints, inflation and other global issues are forcing companies to reassess the way they do business and look for ways to save money performing the work they do every day.
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Driver Satisfaction is Key to an Outstanding Customer Experience
What are the key components to creating the best customer experience? You don’t have to look too far. Your delivery drivers are the most frequent face-to-face interaction you have with your end customer, and naturally have a significant effect on customer satisfaction.
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Great Routes Keep Drivers Satisfied And Customers Happy
Baseball season is finally here, and managers expect three things from their pitchers: the ball is delivered on time, in good condition (not hit out of the park) and in the right place (the strike zone). The same can be said for parcel and delivery companies. Customers expect packages to arrive on time, in good condition, and in the right place (at the doorstep, not in the bushes down the street).
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Navigating Routing Woes
When it comes to hauling waste and recyclables, a myriad of factors can affect safety and efficiency. From routing and analyzing traffic patterns to tracking accidents and near misses, it can be a challenge to oversee the seemingly endless variables that can come into play.
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RouteSmart extends deal with Here Technologies
RouteSmart has extended its deal with Here Technologies to build improved route optimisation and mapping solutions for customers across the newspaper, postal, parcel, public works and utility industries.
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Emerging Trends in Newspaper & Home Delivery
Adrian Gonzalez, founder and host of Talking Logistics, recently interviewed Jeff Fasseel, president of Carrier Track Technologies, to discuss emerging trends in newspaper distribution technologies, home delivery, last mile logistics and how to enhance customer service.
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Dynamic Route Optimization: A ‘Must Have’ In Today’s Delivery Environment
As I sit in the dark pondering what to write for this Talking Logistics post, working off the last of my laptop’s battery power after one of the biggest ice storms in the city’s history, I begin to wonder: At what point did route planning become so complex?
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RouteSmart solutions highlighted by international parcel and postal publication
As the world continues evolving, it is safe to say the e-commerce boom is here to stay and nothing is more important than customer service.
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Route Optimization: Driving Efficiency for Utilities
Advancements in technology are once again impacting the way meters record consumption data and share it with electricity, water, and gas providers.
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Profiles in Route Optimization Excellence
Adrian Gonzalez discusses the significant increase in home delivery operations since the beginning of the pandemic and how James is relying on RouteSmart solutions to help manage the accelerated rate of change and increased volume of deliveries.
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The Value of Software Certification
As modern technology continues to advance, the number of software programs that companies are using is also increasing.
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Do Not Fear Left Turns: Takeaways from INTERSECT 2019
What do the newspaper, postal and local delivery, public works, and utilities industries have in common? They all have high-density routes – that is, routes with 100 or more stops, which makes route optimization even more complex.
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Route optimization for field service personnel
Sean Carroll, Business Development – Utilities, discusses the shift in the utility industry and how we adapted to become a leading solver of complex routing problems.
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Route Health Score helps operators evaluate the effectiveness of their route planning
Doug Hill, Director of Marketing, shares background on the development of Route Health Score to provide postal operators with essential insights into their routes.
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