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Committed to Your Success: Remote Support & Training Available

April 2, 2020
RouteSmart

As we all go through this difficult period together, know that we remain committed to helping you succeed. To ensure the safety of our team and yours, we made some temporary adjustments to our services that will be important for your continued success.

Online Support
Our Technical Support team is fully operational from the safety of their homes and ready to take your calls. We have the tools in place to provide you with the same great service you have come to expect. For assistance, please call 800.977.7284 (U.S. and Canada) or 410.290.0226 (outside the U.S. and Canada).

Online Implementation & Training
RouteSmart Implementation Consultants continue to provide training and implementation services. For clients currently in the process of new implementations, we will arrange online implementation services via GoToMeeting webinars, support sessions and phone calls temporarily during this period.

We also provide training webinars on a variety of subjects from time to time. If you would like additional information on implementation or training during this time, please contact me via email at thuppmann@routesmart.com.

RouteSmart for ArcGIS Skill-Builder Series
We continue to offer short-format how-to lessons focused on a specific tool, feature or process in RouteSmart for ArcGIS. We send regular emails with our schedule, and all clients with a current maintenance plan are eligible. Take advantage of the opportunity to brush up on your knowledge and join us for the Skill-builder Webinar series.

Thank you for your understanding during this difficult period. We may have made changes to the places we sit, but we will continue to provide the services you have come to expect in a safe and secure manner.

Tom Huppmann, Director of Client Services

Using a steadfast approach to help our clients achieve their desired route optimization results, Tom leads a team of dedicated industry professionals to ensure the success and satisfaction of our clients. With a proactive approach to identifying solutions, clients can depend on Tom for consultative or technical needs.