About RouteSmart

IT Systems Administrator

RouteSmart Technologies has an immediate opening for an IT Systems Administrator in the Columbia, MD office. The IT Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Supporting all company staff (less than 50) in their IT hardware resources and usage is part of this role. The ideal candidate must be a reliable well-rounded IT Professional.

Essential Duties and Responsibilities

  • Manage the deployment, monitoring, maintenance, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software and peripherals
  • Identify and cost effectively procure the hardware and software needed to satisfy staff requirements
  • Install hardware and peripheral components such as monitors, keyboards, printers and disk drives
  • Load software packages such as operating systems, networking components and office applications
  • Administer email and anti-virus systems
  • Provide end-user services, including help desk and technical support services
  • Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing and service provision
  • Practice asset management for IT hardware, software and equipment
  • Run regular checks on network and data security
  • Conduct regular system audits
  • Assist in training staff on IT security
  • Other duties/responsibilities as assigned


  • Three to five years’ experience supporting an organization’s IT operation
  • Ability to work with no/little direct supervision
  • Organized, detail oriented and good communication skills
  • Proactive, preventative and motivated work ethic
  • Off hours support potential in rare circumstances
  • Some travel will be required, primarily in support of the New York office


  • Bachelor’s degree in a related area such as: Computer Science/Information Systems/IT
  • Knowledge supporting
  • Windows Server 2012+
  • Active Directory Domain, Group Policies and DFS
  • VM-Ware and Veeam Backup
  • Windows 7-10, Microsoft Office and Office 365
  • WatchGuard Firewalls and VPN

A commitment to providing outstanding service, working in a collaborative team environment, and an eagerness to advance and grow with us are essential.


No phone calls, please. Qualified candidates, please email your resumes today to:

RouteSmart Technologies, Inc.
8850 Stanford Blvd., Suite 3250
Columbia, MD 21045

RouteSmart Technologies Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.