Gas Outage Management

React and Respond with Effortless Ease

Faced with an interruption of supply to its customers, many utilities providing natural gas service are required to turn off and subsequently restart service at each customer location in the affected service area. With thousands of customers to attend to, this can be a daunting challenge for a utility to administer. And when the pressure is on to restore service, the last thing you want to be faced with is a lack of tools to get the job done.

Using the advanced workload balancing and address sequencing algorithms developed and refined for the utility industry, RouteSmart Technologies has developed capabilities that enable utilities to improve their response effectiveness to gas outages. The geographic information systems-based nature of RouteSmart for ArcGIS enables utilities to target defined portions of their service area and determine the optimal number of crews required to restore service. Outputs include maps and address listings with routes that have been geographically balanced and sequenced to minimize total travel time required to service each customer.