INTERSECT ’08: Registration Now Open!

Complimentary Conference Registration for All RouteSmart Clients!

An important change this year – we’re going to make it easier than ever for you to attend. For every RouteSmart for ArcGIS® primary maintenance subscription you have, you will receive one complimentary registration to INTERSECT ’08! We've sent conference vouchers to our primary contact for your account. If you haven't received your vouchers yet, please contact us immediately. Register in May and be entered to win a second complimentary conference registration (in addition to the complimentary registration tied to your primary maintenance subscription).

As an attendee of INTERSECT '08, here's what you can expect:

• Client Case Studies focusing on industry problems and proven solutions
• Industry Roundtable Sessions for sharing trends, tips, and tricks focused on the needs of your industry
• RouteSmart's Product Roadmap to let you know where we're headed with new products and services
• Post-Conference Training to help you get more from your RouteSmart investment
• Networking and Activities like our Welcome Reception and Client Appreciation Night

You don’t want to miss this! Over 70% of our attendees have been to 2 or more RouteSmart conferences. Register now! Make this one your first, or make it your fifth, but make sure you’re there.

RouteSmart Offers New eXpert Services

Enter eXpert Services.

When you require assistance beyond traditional technical support, RouteSmart's new eXpert Services provides remote, Web-based consulting, training, process/procedure, or route planning guidance to help you get from "stuck" to success.

Do you need:

• A short "refresher" after being away from routing for a while?
• Route planning assistance and data setup beyond just a little advice?
• Updates to your automated routing to include new requirements or to support a new file format?
• Map integration services to install and update new map data?

For these types of service and more, eXpert Services can help.

RouteSmart eXpert Services bundles can be purchased in 10-hour increments. Each bundle costs $750. Once you have purchased a bundle, you can schedule an eXpert Services session by contacting our technical support team via e-mail, or by calling 800.977.7284 and selecting option 2. Sessions are scheduled based on available resources, but our goal is to begin working with you within 24 hours of your initial request. Each eXpert Services session is logged and deducted from your available hours and a digital receipt is sent to you each day for the hours used. Once your bundle has been used, you can purchase another bundle at any time.

What's not a candidate for eXpert Services? If you receive an error message or see unexpected results from our applications , or you just need a little reminder or advice, that's technical support. Contact us and we will help you resolve the issue, regardless of how much time it takes.

But if the software is not the issue and you need more help, don't struggle. Now you have a new, affordable option. For more information or to place an order for an eXpert Services bundle, please contact us to get the assistance you need.

RouteSmart WebAccess 3.0 Coming Soon

With WebAccess, you can print route and analysis reports, split and combine routes, sequence, and more. Introduced in our 3.0 release, you can now geocode unmatched records, move matched records to a new location, and re-optimize the sequence of an existing route, all from your Web browser!

"WebAccess 3.0 allows you to distribute geocoding tasks that previously required an experienced desktop user to the depot level, thereby enabling field personnel with local knowledge to more efficiently and accurately resolve your geocoding issues," says John Sniezek, RouteSmart's product manager for the Newspaper and Postal markets.

RouteSmart's product management team is currently determining our strategy for offering Web-based geocoding and other purpose-built functionality for our other target markets. "You can expect a major product announcement at our upcoming INTERSECT '08 conference in September," Sniezek says.

A separate announcement will be made to our newspaper clients upon the availability of the WebAccess 3.0 release. We will also be hosting a "What's New in RouteSmart WebAccess" webinar on Wednesday, June 4, 2008, 11:00 AM to 12:00 PM eastern time. Please send us an e-mail if you would like more information or to register for the webinar.

INTERSECT '08 Call for Presentations

To submit your abstract or idea, email us a brief (200 words or fewer) summary of the presentation by June 1, 2008. If your presentation is selected, you will be notified in writing by July 1, 2008.

Remember that all active clients receive a complimentary registration for the INTERSECT '08 conference for each primary maintenance subscription. Your peers will be there. Be a part of this great event and bring a little recognition to you and your organization.

Routing University

Here’s a list of our upcoming classes held in our new training facility in Columbia, MD. For more information, please email us or visit us on-line to download our latest course catalog.

NU-001 Data Preparation and Benchmarking

Dates: May 5-7, 2008, September 10-12, 2008

NU-002 Introduction to Routing

Dates: May 12-14, 2008, September 10-12, 2008

AU-001 Advanced Routing Concepts

Dates: September 10-12, 2008

AU-002 Introduction to the RouteSmart Macro Language (NEW)

Dates: September 10-12, 2008

Classes fill up quickly, so act now. For more information, please email us or visit us on-line to download our latest course catalog.