INTERSECT ’08: Keynote Speaker Announced!

An important focus of this year's conference is on how route optimization can and should be a big part of our efforts on sustainability and reducing our carbon footprint. That's why we are pleased to announce that this year's keynote speaker will be Mr. Lee Epstein, Lands Program Director for the Chesapeake Bay Foundation. The Chesapeake Bay Foundation promotes smart development and land use, and through their educational programs and advocacy they seek to preserve a national treasure and key component of life in Maryland and the surrounding states.

Complimentary Conference Registration for All RouteSmart Clients!

This year we’re going to make it easier than ever for you to attend. For every RouteSmart for ArcGIS® primary maintenance subscription you have, you will receive one complimentary registration to INTERSECT ’08! We've sent conference vouchers to our primary contact for your account. If you haven't received your vouchers yet, please contact us immediately.

You don’t want to miss this! Over 70% of our attendees have been to 2 or more RouteSmart conferences. Register now! Make this one your first, or make it your fifth, but make sure you’re there.

INTERSECT '08 May Registration Winner

And now for this month's contest! Sign up before June 30, 2008, and be entered in the drawing to win 50% off your post-conference training registration! You can use this discount for one person for any INTERSECT '08 post-conference training - that's a savings of at least $825. Don't miss your chance. Register today!

RouteSmart Offers New eXpert Services

Enter eXpert Services.

When you require assistance beyond traditional technical support, RouteSmart's new eXpert Services provides remote, Web-based consulting, training, process/procedure, or route planning guidance to help you get from "stuck" to success.

Do you need:

• A short "refresher" after being away from routing for a while?
• Route planning assistance and data setup beyond just a little advice?
• Updates to your automated routing to include new requirements or to support a new file format?
• Map integration services to install and update new map data?

For these types of service and more, eXpert Services can help.

RouteSmart eXpert Services bundles can be purchased in 10-hour increments. Each bundle costs $750. Once you have purchased a bundle, you can schedule an eXpert Services session by contacting our technical support team via e-mail, or by calling 800.977.7284 and selecting option 2. Sessions are scheduled based on available resources, but our goal is to begin working with you within 24 hours of your initial request. Each eXpert Services session is logged and deducted from your available hours and a digital receipt is sent to you each day for the hours used. Once your bundle has been used, you can purchase another bundle at any time.

What's not a candidate for eXpert Services? If you receive an error message or see unexpected results from our applications , or you just need a little reminder or advice, that's technical support. Contact us and we will help you resolve the issue, regardless of how much time it takes.

But if the software is not the issue and you need more help, don't struggle. Now you have a new, affordable option. For more information or to place an order for an eXpert Services bundle, please contact us to get the assistance you need.

RouteSmart WebAccess 3.0 Now Available

"WebAccess 3.0 allows you to distribute geocoding tasks that previously required an experienced desktop user to the depot level, thereby enabling field personnel with local knowledge to more efficiently and accurately resolve your geocoding issues," says John Sniezek, RouteSmart's product manager for the Newspaper and Postal markets.

RouteSmart's product management team is currently determining our strategy for offering Web-based geocoding and other purpose-built functionality for our other target markets. "You can expect a major product announcement at our upcoming INTERSECT '08 conference in September," Sniezek says.

If you missed our last session in June, we will also be hosting a "What's New in RouteSmart WebAccess" webinar on Wednesday, July 2, 2008, 11:00 AM to 12:00 PM eastern time. Please send us an e-mail if you would like to schedule an update (WebAccess 3.0 requires an update to RouteSmart for ArcGIS 9.2.4 or later) or to register for the webinar.